She didn’t have a plan for what she’d do after selling her wildly popular Schmidt’s Naturals to Unilever a few years ago, but Jaime Schmidt hasn’t missed a beat. She followed the same north star– her passion–that she did when she started the company in her Portland kitchen in 2010.

These days, Schmidt’s passion is supporting other entrepreneurs. She’s sharing what she learned building her pioneering natural products company to help other entrepreneurs–women and underrepresented ones in particular–find their own success.

Schmidt’s new book, Supermaker: Crafting Business on Your Own Terms is one of the best, and most readable, business books I’ve read (and I’ve suffered through dozens). With her husband, Chris Cantino, she’s launched a media platform, Supermaker, dedicated to educating and inspiring entrepreneurs, and Color, a fund that invests in early- stage companies. Schmidt will also be a mentor on the upcoming reality show, Going Public, which will track five companies as they raise money–and for the first time, allow viewers to invest as well.

“My goal is for everyday people to understand that being an entrepreneur is within reach,” said Schmidt. “You don’t have to grow up with parents who are entrepreneurs, or have a lot of capital, or a solid business plan, but you do have to make a commitment to something and have a passion for it.”

Here are the 5 traits Schmidt sees as key to succeeding when starting a business or side hustle.

Have a clear focus

After Schmidt took a class in making her own shampoo in 2010, she began experimenting with recipes for other natural, nontoxic personal care products. Her homemade products were a hit at farmer’s markets and street fairs, but it was only after she decided to focus on a single product that her company really took off. Schmidt’s natural deodorant was one of the first on the market, and quickly became a cult favorite that propelled her to success.

Build community where you can

In the early days of building her company, Schmidt didn’t take the time to find a mentor. “Looking back, I see it could have been really valuable,” she said. But Schmidt said she did find support from other creative makers in Portland. “We didn’t all turn our hobbies into businesses, but I always had people to bounce ideas off of,” she said.

While the pandemic has put in-person networking on hold, entrepreneurs can find plenty of encouragement and advice online. “There’s a lot of opportunity online to meet people and to build a business in public, and get support from strangers who are willing to help.”

“It’s important that women don’t undervalue ourselves, our time, our products, or the prices we charge.”

-Jaime Schmidt

Know your value

Even while she was in talks to sell her hugely successful company, Schmidt found people asking her male colleagues questions that should have been directed to her. Women are scrutinized more closely than men, she said, and need to come to the table with confidence in themselves and their companies.

“It’s important that women don’t undervalue ourselves, our time, our products, or the prices we charge,” she said. “Women entrepreneurs need to come into the market with confidence, knowing that what they are creating is of value.” 

Schmidt isn’t talking about fake-it-til-you-make-it. Preparation and a deep understanding of the competition are key. When she was first pitching her products to retailers, Schmidt’s emails brimmed with confidence backed up by the data she had from customers who kept telling her they wished they could buy Schmidt’s natural deodorant in stores. “I believed retailers truly needed my product, truly felt they had to have it, and that is where my confidence came from,” she said.

Develop patience

Schmidt sees a lot of entrepreneurs who quickly get frustrated when their businesses don’t take off right away. “I remind them that things do take time and that there are a lot of steps that need to be taken,” she said. “Cross one thing off your list at a time, and don’t allow yourself to become overwhelmed with big picture thinking or your long-term goal.”

Schmidt didn’t bring investors into Schmidt’s Naturals, and she advises entrepreneurs not to get caught up in the hype around venture capital. Sometimes the best next step isn’t funding at all, but making a strategic hire, bringing in a consultant or pivoting your model. Slow growth can also give you the advantage of control. “On the operational side, I didn’t have outside investors telling me how to run the business and muddying up my vision for it,” said Schmidt. She ran her company exactly as she wanted.

Listen (really) to feedback

Schmidt talks to many entrepreneurs who have rigid plans in mind, which can mean missed opportunities of all kinds. ”We tend to think something should go a certain way or we think our customers should respond in a certain manner, but that doesn’t always happen,” she said. “You may be surprised at who your audience really is, too. You may assume your customer looks like this, but there is a whole other group that you should target. Flexibility is really key.”

With an open mind, entrepreneurs are more likely to notice when customer needs and tastes are changing. “They can really pay attention to where their opportunity is, and that doesn’t always mean a complete pivot,” she said. “It may be a different way of talking about your product or putting a different spin on it, or changing your roadmap.”

For a majority of her life, actress Sutton Foster was thoroughly invested in the opinions of others. 

“I put too much weight on what other people thought or their criticisms,” shares the Younger star, who just finished the show’s sixth season. “And I spent a lot of time trying to win the naysayers.”

Nine years ago, Foster had an epiphany of sorts. She discovered that she didn’t have to answer to anyone. Her mantra became one of acceptance without expectation. “Especially accepting my circumstances,” she says. That shift made her feel more invincible, especially when dealing with relationships and people who didn’t agree with her. “It made me feel like the power was in my hands as opposed to giving other people so much power and ownership of my feelings.”

When Foster’s mindset shifted, other things did too. Suddenly the two-time Tony winning performer was more invested in her well-being. When she realized she had more agency in her life, she was more mindful. “I started to eat better. I began to exercise regularly,” says Foster. “Not that I was completely off the rails. But there was something about thinking towards the future and longevity that made me feel powerful and empowered. I thought I’m 35 years old and it’s all up to me.”

Foster shared more about her outlook on life.

What are the things you do to take care of yourself?

I really love to exercise, which I never thought I’d say. I try to exercise every day. I love to do cardio dance at Body By Simone, Pilates, spin classes and running. I’m also a BIG fan of taking a bath. I light a candle. It’s my ritual every night.

Is it hard to describe how becoming a mother to your daughter Emily, who turns three in March, has transformed you?

It’s like little rooms in my heart that I didn’t even know were there have opened up. I smile bigger and wider than I ever thought. I am more exhausted in ways I never thought possible. I notice every playground, every party store, every kid-friendly restaurant, every kids’ clothing or book store. I am completely in awe of my daughter. I am so honored to be her mother.

Does your daughter like to sing?

She does a mad remix of “Wheels on the Bus” and “Old McDonald.”  She is constantly switching things up.

Many actors have said that the first Broadway show they ever saw was Thoroughly Modern Millie and how transforming that was to see you playing Millie. What was one of the first shows that you saw that had a great impact on you?

The one that really changed me was the Broadway national tour of Me and My Girl in Detroit. I went with my high school theater group. I remember being disappointed when we learned there was an understudy going on for the lead. But he was incredible. At the end of the show, the curtain fell down and I heard the cast behind the curtain applauding and screaming for the understudy. I was around 15 years old, thinking, I want to do that. I want to be behind the curtain. What is that magic? It made it real as opposed to just watching the show.

We have heard a lot about grit the past few years, and I admit I had little interest in the discussion. The word reminds me of sand in my teeth, and makes me think of setting my jaw and forging ahead through come what may. I’ve had to do my share of getting through very difficult circumstances and didn’t want to hear that it was good for me

I still don’t like the word, but the hard truth is that we need that determination and resilience now—and as we work for our future goals individually and collectively. In her book, Getting Grit: The Evidence-Based Approach to Cultivating Passion, Perseverance and Purpose, Caroline Adams Miller outlines a definition of grit that encompasses sustained work and meaning. She also lays out practical ways anyone can develop more of it.

I spoke with Miller about good and bad grit, how our culture is making us less gritty, and where we go wrong in our pursuit of happiness.

Most of your research and writing has been about setting and achieving goals, so what made you decide to dig into grit?

I was speaking to someone who’s read all my books and she mentioned that every book I’d written had grit as its theme. I realized it was true. My book, Creating Your Best Life, which came out in early 2009, was the first book to connect the science of happiness with the science of success. I wrote a chapter on grit because one of the findings in positive psychology is that the happiest people among us wake up every day to hard goals. To achieve those, you have to have grit.

You draw a distinction between authentic grit, which is what we want, and types of grit that don’t serve us.

I started with Andrea Duckworth’s definition of grit as a passion and persistence in pursuit of long-term goals. But as I thought about it, that can apply to bad people doing harmful things as well. Authentic grit is when passion and persistence are applied to positive outcomes–those that help individuals but also inspire and influence others in a positive way.

I looked back through history and found that major figures at the turning points in history had this grit. They stood up for something they believed in. They were people who got lit up by something and stayed with it. When I talk about grit I am looking at this special quality, it is not just passion and perseverance.

Those people didn’t necessarily have grit in all areas. They save their energy for what matters most to them. It may be passion for a cause, or passion that sustains you to get through hard times. You won’t achieve hard goals without it.

How does that compare with bad grit?

There are a couple of forms of bad grit. There’s what I call “selfie grit,” in which humility has disappeared and people just want attention. They may accomplish something in life but not any hard goals, and they don’t inspire others or change the world for the better. Humility is a key to being an authentically gritty person.

There’s also false, or faux grit, in which we see people faking their results or pretending to have accomplished things. We have become a society that is rewarding people for accomplishing nothing. I have millennial children who played sports, and as they were growing up I was appalled to see how everyone got a trophy, that the idea of working to achieve something was getting lost in our effort to protect everyone’s self-esteem. Children learn that everything comes easy, that everyone deserves an A, and they don’t know how to sustain their focus.

Another form of bad grit is stupid grit, when you pursue an idea or a product past its expiration date. We see this with entrepreneurs who don’t have a board of advisors, who don’t seek advice or don’t take it. It’s like summit-fever. In business, stupid grit causes a lot of challenges. It causes people to throw good money after bad. Single-mindedness is not always a bad thing, but there is a time to pull back. Anyone who is creating something does become obsessed, but it’s crucial not to pursue goals in a silo. You have to have humility and surround yourself with people to advise you and you have to listen to them.

How do you respond to people who don’t see a reason to pursue hard things, who prefer an easy life?

Goal-setting theory has really established that the happiest people are the ones who actually go out of their comfort zones because that’s where the meaningful life is. The meaningful life is not living small or just living inside your comfort zone where nothing’s hard.  The biggest regret of people in hospice care is that they didn’t live the life they wanted to live. They took too few risks. They played it safe.

A pleasant life is not the meaningful life or the engaged life. It’s just a pleasant life. You want to find out that thing or you will regret not pursuing because the research on risk and regrets finds that people regret more the things they didn’t go after than the things they went after that didn’t work out.

Do you find gender differences when it comes to grit?

Every person I have interviewed that has this special form of grit said a woman had been a role model. A woman who is a success has to be a hundred times better than a man. I think storytelling is essential here. It is through the legacy of storytelling that women become role models for others.

Tell us your own story of grit

I wrote my first book in mid-20s when I overcame bulimia. It was in the 1980s, and I don’t think many people remember now but most people did not recover from eating disorders then. Karen Carpenter became the poster child for people with eating disorders. I became bulimic when I was 15. I was an athlete, and I went to Harvard. I was high performing but I hit bottom. Later I realized I had the intelligence and success but I hadn’t had grit. I just did everything I was supposed to do.

I started going after hard goals. I got better, and I wrote my first book because I didn’t know anybody else who survived. And then I became a coach to help other people to set the right goals and achieve them.

How can develop grit in our own lives?

There are several key qualities gritty people have. You have to be patient with the process and understand that it will take time. You have to learn to delay gratification. I advise people to create longer-term goals and reward themselves along on the way as they achieve smaller goals. Being able to master short-term goals is possible for everyone. It is an acquired behavior. Hard work over a long period of time often yields the best results.

Curiosity and wanting to find things out is another strength of happy people because it is not all about them. And that’s related to humility. Being able to ask questions and knowing that you don’t know. You don’t have to be the star of every conversation. People who have this social humility find that other people are more willing to partner with them.

As I mentioned, you have to learn to take appropriate risks, and get out of your comfort zone. The biggest rewards are attached to the biggest risks. Always ask yourself, why not? And if the answer is just that you might fail, really look at that. You have to be willing to fail. Ask yourself if you will regret not taking the chance.

Gritty people also have hope. You have to remain optimistic and see setbacks as setbacks, not failures. It helps people to surround themselves with people who are also optimistic as well. This is particularly important for women. Too many women have frenemies. When things go right in someone’s life, the only right way to respond is with enthusiasm and curiosity. If your friends do that, it shows they are really on your side. Having frenemies can really harm you and keep you from achieving goals.

I was the kind of Catholic school kid who annoyed many a nun with my incessant questions, most of which were variations on a single one: How can you prove that? I never became a devout Catholic, not even close, but over the years something strange happened. I do not go to church and do not subscribe to any religion, but I do have faith. I no longer require evidence. I am okay with believing what I cannot prove.

Anna Yusim likes to mix some science with her faith. Yusim is a board-certified psychiatrist with a private practice in New York City’s Upper East Side. In her quest to find what she felt was missing—from her life, from her medical training–she traveled to more than 50 countries, soaking up lessons from Kabbalah and Buddhism and working with South American shamans and Indian gurus.

In Fulfilled: How the Science of Spirituality Can Help You Live A Happier, More Meaningful Life, she takes us on a journey through spiritual and scientific ideas to help us develop our own connection to our souls. Here is part of our chat about her own path and her spiritual practices.

What prompted you to write Fulfilled?

In much of medicine, there is a long-standing, unfortunate split between science and spirituality. Sigmund Freud described belief in God as delusional and religion as a “universal obsessional neurosis.” Although Freud wrote about “the oceanic feeling,” the unspeakable wholeness, limitlessness, and awesome feeling when we’re aware of a connection to something greater than themselves, he admitted he never experienced this feeling personally.

In contrast, Swiss psychiatrist Carl Jung acknowledged the spiritual connection as the central core of human experience. He believed that life has a spiritual purpose beyond material goals, which entails discovering and fulfilling our deep innate potential.

Albert Einstein may have best reconciled Freud and Jung’s opposing viewpoints when he wrote, “Science without religion is lame; religion without science is blind.”

More so than ever, the role of spirituality in healing from mental and physical illness is being recognized and studied by the medical and scientific community. In order to scientifically legitimize spirituality’s role in healing, it must be understood and studied in a scientific way. The intent of my book was to contribute to this discourse by reviewing some of the medical literature on the science of spirituality, and providing vivid and relatable clinical case examples from my psychiatry practice. It also provides concrete tools readers can use to reconnect with their soul, cultivate authenticity, understand and align with their soul corrections, and connect to something greater than oneself.

Can you give us your short definition of fulfillment?

Fulfillment entails living authentically, identifying and living according to your soul correction, and connecting to something greater than oneself.

What was your religious upbringing, and how has that affected your journey as an adult?

I was born in Moscow and was raised in a secular Jewish household. Religion and spirituality were not particularly poignant parts of my identity until I was about 30-years-old.  During a “dark night of the soul” precipitated by a series of crises in my personal and professional life, I reconnected with my Jewish roots.

I sought out healing tools beyond those offered through my medical training at Stanford, Yale and NYU. I spent time at ashrams in India, worked with South African and South American shaman, learned Buddhist meditation in Thailand and discovered Kabbalah. The practices I learned through these spiritual and esoteric traditions enabled me to finally rise out of my own darkness, and have been instrumental to my work with patients.

How do you practice spirituality in your own life?

To me, spirituality entails an individual’s internal sense of connection to something beyond oneself, which could be perceived as a Higher Power or God or the Universe, but could also be a more general sense of the sacred, consciousness, a shared global purpose, or interconnectedness to all life.

Over the course of my life, I’ve engaged in various spiritual practices from different traditions. My current practice is connecting to God (or the Universe, which to me is synonymous) in every aspect of my life. The times I feel most connected are actually when I am seeing patients. Together in a room, we are two souls joined in a mission to grow, learn and transform. That’s when I feel most connected to myself, my soul, and my spiritual purpose in this world.

Every morning and before I go to sleep, I pray–both Hebrew prayers and personal prayers. In the morning, my prayers are followed by five yoga postures that I learned during my stay at an ashram in India.  Throughout the day, I do various breathing practices that help center and ground me.  About once per week, I will do a 20-minute sitting meditation during which I focus on love and gratitude.

On Friday nights, I light Shabbat candles and my husband and I either go to or host a Shabbat dinner.  We regularly go together to meditation workshops, yoga classes, writing retreats and the like in order to stay grounded, grateful, and connected. To me, fulfillment is a not a momentary state but a disciplined spiritual practice involving routine and ritual.

I’ve been meditating for decades, though how much time I devote to it varies. Do you think times like these will encourage more people to start?

People are becoming more aware of the importance of looking within for answers to many of life’s most difficult questions. Meditation offers a way to do this. Our present day life is often so “loud,” literally and figuratively, that meditation offers some solace and quiet amidst the noise.

More and more people also are experiencing obsessive thoughts that they feel unable to control. Meditation offers people a different way of relating to their thoughts: being able to experience a thought without attaching to it; letting thoughts move through your mind rather than sticking.  This underscores the important point that just because you think it does not make it true. Thoughts are not facts.

Scientific and medical research is beginning to legitimize the benefits of meditation for various health conditions, both mental and physical. Meditation also offers people a way to engage in a spiritual practice without having to endorse any particular belief or join a religion, and it can offer community to those looking for one. It offers a valuable antidote to burnout and a way of deal with anxiety and obsessions without medication.

At the same time, I rarely hear people talking about prayer. I think that’s because many people associate it with religious upbringings that they have moved away from.

Yes. But I pray regularly, on my own, with my husband, with friends, with my spiritual community, and with my patients when they are open to it.  With my patients, we always ask God, the Light, the Universe, or whatever my patients connect to as “part of something greater than oneself,” for “the greatest good of all involved.”  I ask the Universe to help my patients to manifest their dreams, wishes and desires but always add the caveats “for the greatest good of all involved” and “or a better outcome than what we are requesting.”  Sometimes those things we most desire are actually not in the service of our greatest good.  We may not know that, but the Universe does.

After another week of devastating news, I was wiped out. I needed a non-pharma, non-alcoholic boost to keep on keeping on.

A few years ago I’d taken a workshop with Maria Sirois, a clinical psychologist, speaker and author who studies resilience, meaning, and happiness. Maria is a positive psychologist, one of the folks putting a framework on how we can feel better no matter our circumstances or what’s happening around us. She’s worked with children with terminal illnesses, their families and caregivers, and is the author of A Short Course in Happiness After Loss (and Other Dark, Difficult Times).

Some of the perspective-shifting techniques I’d learned at her workshop had helped me while I was caring for my elderly mother while she was ill, and I’m calling on them again now. It seemed a good time to call her, and here is some of our discussion.

So many of us have been feeling anger and despair. However justified those feelings may be, it is a challenging way to live. How can we begin to move beyond those states?

With any large emotional wave, and we are going through one as a nation, the first step is to feel it and to recognize what we are feeling. A lot of people are feeling disrespected, and that they are not being heard. It is on both sides of this political divide.

For many people anger is energizing. Despair is a depressive state, which is very different. Despair comes when feeling that your authentic choices are not being valued or heard. And those choices also may be causing harm in families or relationships.

Once we recognize how we are really feeling, we can begin to decide how to live with and what to do with those feelings. What does engagement and activism look like for me at this time? What does raising a family mean to me in this time? What does teaching students look like, or other work? Those are the kinds of questions we are living with right now

Those choices aren’t always so clear, and in the meantime, we can find ourselves reacting—to the news, to other people’s actions and fears—rather than creating our own paths.

We have to begin with ourselves, with self-care. Anytime something this large comes around, we have to ask ourselves what healthy living looks like as we engage.

We know that we do better as a species when we actively keep in mind that we want to do as little harm as possible and do more good. It comes down to this: that other people matter and we matter, too. It is a balance that we need to strike.

This is true, for example, if we are sitting around with our siblings as a parent is dying and deciding how to handle it. That moment can drive families apart. People handle that situation differently, and in times like that we have to allow ourselves to matter and to allow others in our family to matter as well.

Civil discourse is mandatory. But you can’t as a family come to peace around letting go of a parent–and we cannot move forward as a nation–if we do not see that the other person has value and if we are not civil.

There doesn’t seem much appetite for understanding or compromise, on either the right or left.

A lot of moral positions people take are rooted in fear. If we can get down to having real insight and discourse around what it is we fear—maybe it is losing our income or our health or a right—we might find a way to connect. We have to keep our perspective big enough that we can be inclusive about what we have in common, while we are true to ourselves.

Look at apartheid, the coming down of the Berlin Wall. We know that finding balance is possible. We can hold a belief and at the same time move toward unity. It is not one or the other.

How do we get to that insight, when we may be feeling fear and when those things we believe in are being threatened?

In positive psychology, we look at human beings at their best, who we are when we are at our best. Positive psychology has a practice called appreciative inquiry. To reach the best we can be as a group, we need to be open to discovery, to ask exploratory questions. It means being open to hearing those who don’t agree with us.

Here is one example of that inquiry in my own life. I was raised Catholic, and as an adult I searched through various religions and eventually chose the Jewish faith. I have an internal wound around being Catholic and Christian. I met a woman who was a born-again Christian. I talked with her about why she chose that path and she said she’d been an alcoholic, and that she had tried everything, and it was the only thing that freed her. My bias around Christianity had nowhere to go.

To hear one another’s deep feelings and choices is moving. And it reminds you, who am I to say this is right or wrong?

What are your favorite techniques or exercises that can help us be happier no matter what is going on in the world, or our own worlds?

Happiness is what nourishes us. We need joy, we need to boost our awe and wonder of the world to continue this fight.

One thing I recommend is to set aside time to list the things that make you happy, and to prioritize them. What makes you happiest? It is not enough to rely on random occurrences. Consciously make what is on your list part of your life.

Another practice is to look for moments in which you recognize happiness both in yourself and out in the world. Notice happiness around you—a gracious exchange between a clerk and someone in a store or a helpful person in your workday. Recognize the moments in yourself when you are happy. Pay attention to them. Savor them.

I consider those two practices foundational to our happiness.